Brilliant Puzzles Shipping Information

Shipping calculation
We know that shipping cost is an important factor when it comes to online shopping. We worked hard to provide our customers with the lowest shipping rates possible. You can easily calculate the shipping cost on the view cart page for our standard shipping or other shipping carriers:
Free Shipping for US orders over $35
We offer free standard Ground shipping on all orders of $35 or more for any of the 48 Lower States, for all other USA sates, Free shipping is over $59.
Our free shipping offer for orders over $35, is to shipping addresses within the United States
48 Lower States
only; For the rest of the USA sates orders, Free shipping is for orders over $59. International shipping addresses are not eligible for free shipping .
Free standard shipping may be shipped by either USPS, DHL, FedEx, or UPS at our discretion. (If you prefer or require a particular carrier, please do not select free shipping!)
Orders that qualify for free shipping will be presented with a "Free Shipping" method during checkout. You must select this shipping method in order to take advantage of this offer.
Orders Fulfilment Time
If your order is placed before 1:00pm EST, it will usually ship the same day. After 1:00pm EST, it will ship the following business day.
Business days are Monday through Friday, excluding holidays.
Shipping Carriers and Transit Time

We provide shipping rates and delivery for UPS and USPS (the US Postal Service) when shipping within the United States. Please note that UPS cannot ship to a PO Box and military address.
You will be presented with all of the available shipping options during checkout, based on the shipping address and the items in your order. International orders ship via the US Postal Service, except Canada address, that have the option to choose UPS Standard as well.
The shipping cost depends on the weight of the products ordered and the location to which you are shipping. For the lowest rates, consider shipping to a business address instead of a residence.
See the tabel below for transit time and other details per carrier:


Transit Time

Time Guarantee


Ground Shipping
Either UPS Or USPS
Eastern US:2-3 Business days
Central US:3-5 Business days
Western US: 4-6 Business days
This is an Estimated time
With Tracking/confirmation
USPS First Class Mail
Eastern US:2-3 Business days
Central US:3-4 Business days
Western US: 3-5 Business days
This is an Estimated time
With Delivery confirmation
USPS Priority
Eastern US:2 Business days
Central US: 2-3 Business days
Western US: 3 Business days
This is an Estimated time
With Delivery confirmation
USPS Express
All 48 US address:Overnight to most areas,
otherwise 2 Business days depending on the shipping zip code.


With Tracking Number
UPS Ground
Eastern US: 1-3 Business days
Central US: 2-4 Business days
Western US: 3-5 Business days
This is an Estimated time
With Tracking Number
UPS 3 Days

3 business days or less.


With Tracking Number
UPS 2 Days

2 business days or less.


With Tracking Number
UPS Next Day

Next business day


With Tracking Number
International* Standard

Normally takes 8-14 Business days but can be delayed up to 6 weeks**


Limited till package left the USA

Priority International*

6-12 business days


With Tracking Number
USPS Express International*

5-8 days depends on the country


With Tracking Number
* Shipments outside the USA may be subject to import charges and taxes.
These charges will be under the buyer's responsibility.
** Delivery time for this service varies widely based on country and season.
Countries that are close in proximity to, or are common airline destinations from the USA,
could be significantly less than 6 weeks (but are not guaranteed to be).
These destinations include Canada, Mexico, all of Western Europe, Japan, & Australia.

Shipping Estimation at the "Cart" page.
You can estimate the shipping cost and carriers options at the Cart page.
For USA address, please enter the zip code for the shipping address in the calculate shipping box and click on the "Calculate" button. For all other countries, please enter the country, state/province (If none, enter the country name again), and postal code (If none, enter 00000) for the shipping address in the calculate shipping box, and click on the "
" button.

Military Address (APO/FPO)
For military address, please choose 'US United States' for the country and ship via USPS methods only.
APO/FPO orders take longer to deliver. The delivery date is at the mercy of the various countries' postal services.
Please allow adequate shipping time for these orders, as these delivery dates are not guaranteed by Brilliant Puzzles.

Shipping to EU Countries Terms & Conditions
For shipments going to an EU countries, customer will need to agree to the following Terms & conditions:
Hereby authorize Brilliant puzzles to import the goods on your behalf.
Further, I agree that Brilliant puzzles may delegate the obligation to import the goods on my behalf to a subcontractor (e.g. customs broker). 
Importer of Record is the Consumer NOT the Shipper and NOT the Logistics Provider.
In some shipping methods, Duties & Taxes are paid in the UK to the UK tax authorities even though final consumer is located outside the UK somewhere in the European Union.
Loss tax of revenue for European Union tax authorities, therefore need for us to ensure legality of the set up via T & Cs.
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